This EASY to understand course is ideal for all (Employees & Employers) and other people who are new to ISO10002:2018, who want to get more out of an established Customer Satisfaction Management System (CSMS). Particularly for employees who just need a basic understanding of what ISO 10002:2018 is and how it applies to them. “ 17 Reasons why you need ISO 10002 certification"
It was written so that anyone at any level of the organization can get to the heart of the standard’s requirements and how they apply to the organization quickly and simply.
This EASY to understand course is ideal for all (Employees & Employers) and other people who are new to ISO 9001:2015, who want to get more out of an established Quality Management System (QMS). Particularly for employees who just need a basic understanding of what ISO 9001:2015 is and how it applies to them. “EASY ISO 9001:2015” was written so that anyone at any level of the organization can get to the heart of the standard’s requirements and how they apply to the organization quickly and simply.
